Last updated: April 9, 2026
Hishopie Naturals operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This store operates under the brand “Bodhi Herbals”, a product line of Hishopie Naturals.
Hishopie Naturals is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with us.
Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described here.
Personal Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, address, phone number, email
- Financial Information: Payment details, transaction information
- Account Information: Username, password, preferences
- Transaction Data: Products viewed, cart activity, purchases
- Communication Data: Messages, support queries
- Device Data: IP address, browser type, device info
- Usage Data: Interaction with website and pages
How We Collect Information
We collect information:
- Directly from you (orders, forms, contact)
- Automatically (cookies, browsing activity)
- From service providers (Shopify, payment gateways)
- From marketing and analytics partners
How We Use Your Information
We use your information to:
1. Provide Services
- Process orders and payments
- Deliver products
- Manage your account
- Provide customer support
2. Improve Experience
- Personalize product recommendations
- Improve website performance
3. Marketing & Advertising
- Send promotional emails/SMS
- Show relevant ads
4. Security & Fraud Prevention
- Detect fraud
- Secure transactions
5. Communication
- Respond to queries
- Send order updates
We may also contact you via WhatsApp for order updates, support, and promotions (with your consent).
6. COD Order Verification (India)
For Cash on Delivery (COD) orders, we may contact you via call or message to confirm your order and prevent fraudulent transactions.
Sharing Your Information
We may share your data with:
- Shopify (platform provider)
- Payment gateways
- Shipping partners
- Marketing and analytics services
- Legal authorities (if required)
Shopify & Third-Party Services
Our store is hosted on Shopify. Shopify may process your data to provide and improve services.
You can learn more here:
https://privacy.shopify.com/en
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors.
Data Security
We take reasonable steps to protect your data. However, no method is 100% secure.
Data Retention
We retain your information as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
Your Rights
You may have rights to:
- Access your data
- Correct your data
- Delete your data
- Opt-out of marketing
To request, contact us below.
International Transfers
Your data may be processed outside your country where required for service delivery.
Updates to This Policy
We may update this policy from time to time. Changes will be posted here.
Contact Us
If you have any questions, contact us:
Email: support@hishopie.in
Address: Hishopie Naturals, Near Victory Hospital Road, Sultan Bathery, Kerala, 673592, India